This Privacy Policy rajaapps (rajaapps.best) This policy applies to all services, mobile apps, websites, and related activities on the platform. By visiting the website, registering, or using any of our services, you are considered to have agreed to this Privacy Policy.
Rajaapps believes privacy is a fundamental right. You have every right to know how your data is handled — this policy is part of that commitment to transparency.
Important: This policy may be updated periodically. Please check the "Last Updated" date at the top of the page to ensure you are reading the latest version.
Rajaapps only collects information that is necessary to deliver services, maintain security, and meet legal obligations. Collecting data beyond what is needed goes against our policy.
| Data Type |
Example |
Purpose of Collection |
| Identity Information |
Name, mobile number, email |
Account Creation & Verification |
| Identity verification |
NID, passport (where required) |
KYC & Large Withdrawals |
| Payment Information |
BKash/Nagad number, transaction ID |
Deposit & Withdrawal Process |
| Usage Data |
Betting history, game logs |
Service improvement & security |
| Device Information |
IP address, browser, OS |
Fraud Prevention |
| Contact Information |
Live chat support, email |
Dispute Resolution & Record Keeping |
Sensitive information such as passwords is never stored in plain text — everything is hashed. No rajaapps employee has access to your password.
Rajaapps uses the data it collects only for specific, defined purposes. It is never used for anything else without your consent.
- To create, manage, and verify your account.
- To process deposit and withdrawal transactions.
- To detect and prevent fraudulent activity.
- To provide customer support and maintain records of issues.
- To comply with legal and regulatory obligations.
- To improve platform performance and user experience.
- To send you promotional offers and important notifications (only with your consent).
- To monitor and support responsible gaming programmes.
Marketing Communications: To stop receiving promotional SMS or emails from rajaapps, click the "Unsubscribe" link in any message or email us at support@rajaapps.best. Essential account notifications cannot be turned off.
Rajaapps never sells your data or shares it with third parties for advertising purposes. However, limited information may be shared in certain specific cases:
- Payment Provider: Only the information necessary to process transactions with bKash, Nagad, and Rocket.
- Game providers: Minimum information required to run Live Casino or slot games.
- Legal Authorities: When required to comply with a court order or government directive.
- Licensing Authority: Data required for regulatory audits.
- Fraud Prevention Services: With specialist third parties for verifying suspicious activity.
In each of the cases mentioned above, third parties receive only the minimum information necessary — not your full profile. They are also prohibited from using that data beyond their specific role, as rajaapps holds them to confidentiality agreements.
Rajaapps protects your data with multiple layers of security. Even if one layer is compromised, the others hold — that's the principle the system is built on.
- TLS 1.3 Encryption: All data transfers are encrypted — no one can intercept them in transit.
- Password Hashing: Passwords are stored using the bcrypt algorithm — raw passwords are never held in the database.
- Two-factor authentication (2FA): Keep OTP verification enabled on your account for an extra layer of security.
- Data Segregation: Different types of data are stored on separate servers.
- Access Control: Only authorised personnel can access specific information.
- Regular security audits: Regular penetration testing is conducted by independent third parties.
- Suspicious login alert: You'll receive an instant notification whenever your account is accessed from an unrecognized device.
You also have responsibilities: No matter how strong rajaapps' security is, sharing your password or clicking phishing links puts your account at risk. Use a strong password and never share it with anyone.
Cookies and similar technologies are used on the rajaapps website and app. They help enhance your browsing experience and power some of the platform's core features.
- Essential Cookies: To maintain your login session and keep the platform secure — without these, the platform cannot function.
- Performance cookies: To understand which pages are used most and where issues occur — all data is anonymised.
- Preference cookies: To remember your language, theme, and other preferences.
- Analytics Cookies: To analyze user behavior and improve our service — no personally identifiable information is involved.
You can manage or disable cookies from your browser settings. However, disabling essential cookies may affect certain features, such as keeping you logged in.
Rajaapps does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal and regulatory obligations.
- Active Account Data: For as long as your account remains active.
- Transaction Records: Up to 5 years maximum, as required by law.
- KYC Documents: Up to 3 years after account closure.
- Support conversations: 2 years after last contact.
- Session Logs & IP Data: 90 days.
After account closure, rajaapps does not retain any data beyond what is legally required. Once the retention period expires, data is securely deleted or anonymized.
As a rajaapps user, you have the following rights over your own data. To exercise these rights, email us at support@rajaapps.best.
Right to Access
You can request to know what information rajaapps holds about you. You'll receive a response within 30 days.
Right to Rectification
If any of your information is incorrect, you can submit a request to have it corrected.
Right to Erasure
After account closure, you may request deletion of any data held beyond legal obligations.
Right to Object to Processing
You may object to your data being used for marketing purposes — this will take effect immediately.
Right to Portability
You may request an export of your data in a readable format (CSV/JSON).
Right to Restrict Processing
You can request that data processing be restricted while a dispute is ongoing.
Rajaapps is strictly for users aged 18 and above. No one under 18 may create an account, and rajaapps does not knowingly collect information from minors.
If you suspect that a minor's information has been collected by mistake, please contact support@rajaapps.best immediately. rajaapps will delete that information without delay and close the associated account.
Parents and guardians are advised — if you suspect your child is using rajaapps or a similar platform, please enable parental control software and let us know.
Rajaapps may update this Privacy Policy from time to time. When changes are made:
- This page will be updated and the "Last Updated" date at the top will reflect the change.
- You will receive advance notification to your registered mobile number or email address for any significant changes.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
Visit this page regularly to stay informed about any changes to the Privacy Policy. rajaapps maintains this transparency out of respect for its users.
For any privacy-related questions, complaints, or to exercise your data rights, please contact rajaapps' Data Privacy team:
- Email: support@rajaapps.best (please write "Privacy Request" in the subject line)
- Live Chat: 24/7, 7 days a week
- Response time: within 3 business days
Rajaapps takes all privacy complaints seriously. If your concern is not resolved through support, you have the right to escalate the matter to the relevant licensing authority.